SHIPPING & DELIVERY INFORMATION

We offer custom-made items. Each step of creating any product is completely constructed and finished by hand! These procedures begin as soon as your purchase is placed and may take up to 2-3 business days to complete before shipment.

How much does shipping cost?

Standard: Free (Insurance is not included)
Expedited shipping: $19.99 (Insurance is included)
*** Shipping Insurance fee is $4.99

When can you get tracking information for your order?

After your purchase has been processed, you will get tracking information within 2-3 business days.
If your tracking data hasn't been updated in more than 5 days, please contact the Africazone Support Team at support@africazone.store.

How long will it take for the customer to get their order?

Our production time is between 2-3 working days.

Standard shipping/transit times for domestic orders are 5-7 business days, and 7-10 business days for international orders.

Please note that delivery times vary by location and may be extended due to force majeure conditions such as the COVID-19 pandemic, weather, and so on.

What locations do we deliver to?

We send to numerous countries, with the exception of countries and areas at war.

Is it possible to have the order delivered to more than one address?

We do not ship to multiple addresses on a single purchase. If you want things shipped to several addresses, please place separate orders.

Lost Order In Unexpected Situation

In certain circumstances, please call customer support and follow the instructions, as well as contact your local post office to double-check your purchase.
If your purchase is lost or stolen after it has been delivered, we will reship it to you for free once to the address you supplied.
If you do not want us to resend it, we will return you 80 percent of your money (20 percent as a handling fee).

Do you send to post office boxes or military apo/FPO addresses?

PO Boxes and military APO/FPO addresses are not accepted by GreeklifeArea.

What about taxes and fees? When my shipment arrives in my country, will I be charged fees or customs? What Exactly Is A Customs Invoice?

The item price does not include any import tariffs, taxes, or levies. These fees vary by country and are the responsibility of the customer.
Please check with your country's customs agency to find out how much these extra expenses will be.
Any shipments returned due to unpaid customs costs will be repaid minus the cost of shipping and a 20% handling fee will be applied.
There may be an invoice with pricing that varies from the price you paid in the package since this is a symbolic sum. A customs invoice is a document that is delivered with your package.

If you have a question related to the Return & Refund Policy, please click here. (Last updated January 21, 2021)